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Terms & Conditions – Essex Business Partnerships

Terms & Conditions

Effective date: 1st November 2025

Please be advised the following is an abridged version of our full Terms and Conditions. The full terms of membership are contained with our constitution and its associated bye-laws.

Membership

A desire to become a member can be indicated by using the online tool available through the Essex Business Partnerships website.

Utilising our website to submit your application will result in sharing data with our preferred third parties.

Applications for membership will be processed in a timely manner, and you will be advised via email confirming your membership of Essex Business Partnerships. Any issues found with an application will be discussed with the applicant.

The minimum membership period is a full calendar year. On signing up to the first year of membership and thereafter at yearly renewal. You will be reminded when your membership period is about to expire. Special offers relating to membership may be offered from time to time. If you sign up to a monthly membership subscription, payment is required for a full calendar year and cannot be terminated mid-year.

As soon as you are a member, you will have the benefit of adding a listing to our membership directory. This will be uploaded by the member themselves. If alterations are required, Essex Business Partnerships will update accordingly with the information the member provides.

Therefore, Essex Business Partnerships cannot be held responsible for the detail and nature of the information a member chooses to add or provide.

Renewals will be communicated at the appropriate time and members using Stripe as their method of joining will be renewed automatically unless the payments are cancelled. We will always communicate any renewal due within an appropriate timeframe.

Restrictions

Members are reminded the listing of another members details within the membership directory counts as a public record. Therefore, the listing in itself does not form consent, nor legitimate interest, for the information to be utilised for any unsolicited marketing.

The suspicion if data is being used in such a way will initiate an investigation. Should the investigation prove such events have taken place Essex Business Partnerships will consider the matter, which could conclude with the expulsion of that member from the organisation. Such illegal use of data, particularly personal data, will not be tolerated.

Payment

A membership period runs for a number of consecutive months (a minimum of twelve months) from the day of sign up, or the date the first payment is received by us.

In order to provide our members with the most flexible and affordable way to be members of Essex Business Partnerships, most levels of membership are available as 12 equal monthly payments, or as a single, discounted, annual payment.

Applicants are reminded applications through the website relate to a 12-month membership and hence any monthly payments are to be continued until the renewal period.

Any member not completing their monthly payments will be asked to complete them and we reserve the right to pursue payment for the full term of the membership period through the appropriate legal channels. Collection costs will be added to the outstanding debt, if the invoice is not paid by the member or company in the time frame to complete the 12-month membership period.

Payments through the website are initiated through a secure portal with our preferred partner. We can take no responsibility for errors made in user input but are prepared to collaborate and remedy any situation as quickly as we possibly can.

Payments made through Stripe are recurring and will be amended by Essex Business Partnerships Limited at the appropriate time if membership rates change.

If a member’s payment card is lost, stolen or has expired, the member is responsible for updating the details of the new card on the secure portal with our preferred partner to enable completion of their 12 month membership period, if the membership period is being paid on a monthly basis.

Contact & Communication

The primary purpose of Essex Business Partnerships is to promote its existence and to serve the business, and wider community, within Essex. Therefore, the use of social media is very important to us, and we will rely on our members sharing our posts with their networks to make the benefits of Essex Business Partnerships as widely known as possible.

In order to keep in touch with our members, and with those who have an interest following the developments of the organisation. We will use distribution lists to signpost events and articles as well. Any addition to the distribution lists is always consensual. We firmly believe this type of communication can be extremely useful in helping the business community in, and around, Essex to grow.

Conduct

Members are expected to uphold the founding principles of Essex Business Partnerships and act in a professional manner at all times. At our heart are the concepts of inclusivity and fairness.

The full details of how matters which do not match these standards can be found in the constitution and the bye laws.

Events

There are three categories of events; standard, annual and special. The standard events are those which are run monthly, breakfast, lunch and evening events.

Annual events include a construction show, an annual business showcase for businesses wishing to conduct business in, and around, Essex and a selection of conferences.

Special events are those falling outside of each of the above categories.

Once released, on our chosen platform, tickets to events will be publicised through our website our social media pages, to our distribution list and through our chosen ticketing partners, which may change from time to time.

Use of data

Essex Business Partnerships takes use of all data very seriously and it will never share personal, or sensitive, data without first seeking approval unless, according to UK law, there is a legal obligation or legitimate basis on which it has to be processed. Your choices, such as completing an online application, provide the legitimate interest to share data with our payment partner.

Direct marketing from Essex Business Partnerships is extremely limited and it will generally be provided through a newsletter, or publication of events through a distribution list.

Data will be kept for an appropriate time to allow any described communication to take place. This may be between an event sponsor and the attendees of an event, for the distribution of material provided at the appropriate event.

Any information required to be held will need to be retained for 10 years, to comply with The Companies Act 2006. This will be the only reason it is held for this period of time, unless another legal basis of processing takes precedence.

While we make every effort to follow the legal aspects of data protection, we cannot enforce the legal framework alone. If something happens you are not comfortable with, please contact us through [email protected].

Refunds

Refunds for any events will be processed as soon as it is feasibly possible alongside the terms and conditions of particular events.

Any cancellation less than two days prior the event taking place will not be refunded. This is to ensure places cancelled on events have the best chance of being resold. Any cancellations registered earlier than this will have their event fee refunded or if agreed by the attendee, rolled over to a future event. However, the booking fee may be retained by the agent. We have no influence over their decision whether to refund their fee, or not.

Refunds for any unsuccessful applications will be processed within two business days of the decision being made. It may take longer for the funds to appear in the bank account of the applicant as it depends on factors beyond our control.

Essex Business Partnerships will not take part in any discussion concerning refunds for business contracted with an organisation member, or an organisation introduced within an organisation event. Such disputes must be settled between the appropriate parties directly as they are party to the details of the contract between them, whether verbal or in writing.

Sponsors and Presenters

Essex Business Partnerships relies on sponsors, and presenters, to promote the efforts of the organisation by making the benefit for the business, and wider, community known by as wide an audience as possible. It is important to us our sponsors, and presenters, share all our values.

Essex Business Partnerships need to remind our members that sponsors, and/or presenters, may be exposed to data, including personal data, for, or through, a particular event.

In such cases, they will only be authorised to utilise the data to provide information to the attendees that is promised at that particular event. In some cases, it may be decided Essex Business Partnerships will act as the distribution agent.

Contact

If you have any further questions about how we work, or how we may help you, please contact us via [email protected]. We will ensure your enquiry is dealt with promptly.

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